> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.altr.com.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I get in contact with someone to get help?

You're in the right place! If you're unable to find the answer to your query by searching our support site at https://support.altr.com.au/, simpy scroll down and select the 'Chat with us' or 'Send us an email' buttons to reach out to us with whatever your query may be and we'll do our best to respond quickly and be as helpful as possible.


![](https://storage.crisp.chat/users/helpdesk/website/8ed7ad498096b000/altr-8_1r3jspw.png)


![](https://storage.crisp.chat/users/helpdesk/website/8ed7ad498096b000/altr-support_1m7lmlo.png)

No matter what the query, please don't hesitate to reach out and we'll be happy to assist you!