> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.altr.com.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to cancel your subscription

We'd hate to lose you, so if there's anything we can do to assist you get the most out of ALTR, please scroll down and select 'Chat with us' and we'll be happy to help you.

If you would like to cancel your subscription:

1. Click on Settings and choose Cancel Subscription

![](https://storage.crisp.chat/users/helpdesk/website/8ed7ad498096b000/altr-27_431umn.png)

2. Confirm the cancellation of you ALTR Subscription

![](https://storage.crisp.chat/users/helpdesk/website/8ed7ad498096b000/altr-28_18z7dwy.png)



| NOTE: This functionality is only available to Principal and Deputy Principal users.