> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.altr.com.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Our subscription price is incorrect due to incorrect enrollment numbers

ALTR subscription pricing is set based on the number of primary school students enrolled at your school. We use official enrollment numbers as provided by [ACARA](https://www.acara.edu.au/contact-us/acara-data-access) for the prior school year, however if you feel the enrollment number for your school is incorrect for any reason, please scroll down and click 'Chat with us' or 'Send us an email' and we'll be happy to get this resolved for you.